Consumerism, Safety, and Branding in Healthcare: Consumer Perceptions on Hospitals Providing Transition Support
In a white paper published by National Research Corporation, Consumerism, Safety, and Branding in Healthcare: Consumer Perceptions on Hospitals Providing Transition Support, Dr. Jennifer Volland evaluates the consumer view of post-hospitalization discharge calls as a high-impact strategy that organizations are using to improve care.
Publication Explores Long Term Care Reform and the Case for Cautious Optimism
This white paper from My InnerView by National Research Corporation explores how critical progress can be made to meet the important societal challenge of caring for an increasingly aged population.
White Paper Highlights Link Between Reputation and Consumer Preference
A new white paper from National Research Corporation details findings derived from the Market Insights Survey that demonstrate how hospital reputation is directly tied to consumer preference.
White Paper Presents New Research in Customer-Centered Care
National Research Corporation and The Governance Institute publish a joint white paper showcasing 18 months of consumer perception research indicating leadership opportunities across the healthcare continuum.