Research Brief: The Link Between the Patient Experience and Hospital Reputation
In a research brief published by National Research Corporation, The Link Between Patient Experience and Hospital Reputation, Dr. Katie Johnson presents findings showing how the patient experience is directly tied to a hospital or health system’s reputation.
2013 National Research Report
National Research Corporation is excited to publish a 2013 National Research Report: Empowering Customer-Centric Healthcare for Post-Acute Providers. This first-of-its-kind report integrates skilled nursing, assisted living, independent living, home health, and hospice data findings.
2011-2012 National Research Reports
These studies are based upon the largest dataset of senior care satisfaction metrics in the U.S. The National Research Reports examine trends in customer and employee satisfaction among skilled nursing care centers and assisted living communities.