FOCUS - September 2016
Star ratings and reviews in healthcare can impact more than just a hospital's reputation. In this issue, see how the transparency trend is influencing urgent care, individual physicians and even long term care.
FOCUS - August 2016
In this issue, learn more about loyalty and star rating trends in healthcare, sign up for the CAHPS Community Call Webinar, register for our upcoming Best Practice Webinar, and review our most recent CAHPS Newsletter.
FOCUS - July 2016
In this issue, learn more about our 2016 NRC Picker Patient-Centered Care Symposium, download a recording of our most recent Best Practice Webinar, sign up for our upcoming Market Insights Webinar, and review our most recent CAHPS Newsletter.
FOCUS - June 2016
In this issue, check out our new CAHPS Newsletter, register for the 22nd Annual NRC Picker Patient-Centered Care Symposium, and find out more about our upcoming Best Practice Webinar.
FOCUS - May 2016
In this issue, register for our Pediatric Collaborative, discover what's new at the 22nd Annual NRC Picker Patient-Centered Care Symposium, and don't forget to apply for the 2016 Improvement Best Practice Award.
FOCUS - April 2016
In this issue, register for our upcoming Pediatric Collaborative and discover exciting details about the NRC Picker Patient-Centered Care Symposium. Also, don't forget to apply for our 2016 Improvement Best Practice Award.
FOCUS - March 2016
In this issue, register to learn more about OAS CAHPS from our upcoming webinar and discover how to apply for the 2016 Improvement Best Practice Award!
FOCUS - February 2016
In this issue, learn how organizations are using real-time feedback to drive transparency and how to apply to be a speaker at our annual Patient-Centered Care Symposium.
FOCUS - January 2016
In this issue discover what trends are driving changes in healthcare this year and learn how transparency and patient experience are combining to make waves across the industry.
FOCUS - December 2015
As December comes to a close, we want to make sure you are prepared to start the New Year off right at your organization.
FOCUS - November 2015
This month, we're excited to announce the 2015 HomeCare Elite Award Winners! This year marks the 10th anniversary of the annual recognition program for top home health agencies in the country. Congratulations to all of the winners!
FOCUS - September 2015
This month, we are excited to announce the 2015 Path to Excellence and Innovative Best Practice Award winners! We are also excited to annouce this year's Market Insights Consumer Collaborative.
FOCUS - August 2015
This month, we are excited to announce new case studies released by the Picker Institute and the latest news regarding the Market Insights Transparency Solution.
FOCUS - July 2015 - Part 2
This month, we have lots to share including the recent CNBC footage showcasing the Reputation Solution tool, a new partnership with the Illinois Health Care Association, and much more!
FOCUS - July 2015
This month, we have lots to share including the recent CMS approval to field CAHPS for PQRS, an extended application deadline for the Innovative Best Practice Award, and more!
FOCUS - June 2015
This month, we share how My InnerView by National Research can help providers best tackle the expanded AHCA/NCAL Quality Initiative.
FOCUS - April 2015
This month, we are thrilled to announce that we are accepting applications for the 2015 Innovative Best Practice Award.
FOCUS - March 2015
This month, we are thrilled to announce Symposium will be held in Washington D.C.
FOCUS - February 2015
This month, we are excited to offer a free webinar discussing Home Health Compare Star Ratings.
FOCUS - January 2015
This month, we are excited to announce a new partnership between Visiting Nurse Associations of America and National Research.
FOCUS - December 2014
This month, we are excited to announce a new product offering called Reputation solution.
FOCUS - November 2014
This month, we are excited to announce the 2015 Best Practice Webinar Series.
FOCUS - October 2014
Welcome to the October edition of FOCUS! This month, we are excited to announce the winners of two nation-wide awards: Consumer Choice and HomeCare Elite!
FOCUS - September 2014
Welcome to the September edition of FOCUS! This month, we are excited to announce two Regional Networking Events coming up in October!
FOCUS - August 2014
Welcome to the August edition of FOCUS! This month, we are excited to announce the winners of the 2013-2014 Excellence in Action Award!
FOCUS - July 2014
Welcome to the July edition of FOCUS! This month, we are happy to introduce a new look designed to make your reading experience even more enjoyable!
FOCUS - June 2014
This month, we are excited to announce events coming this fall: the 20th Annual NRC Picker Patient-Centered Care Symposium and the Fall Consumer Collaborative! We are also proud to celebrate the excellent work of our clients across the continuum, as well as the next installment in the Best Practice Webinar series, which will take place in July.
FOCUS - May 2014
Welcome to the May edition of FOCUS! This month, we are thrilled to recognize several clients that are making their organizations a great place to work! Plus, don't forget to register for our upcoming CAHPS Community Call on June 18 and the Pennsylvania Regional Networking Event in July. In addition, National Research is excited to announce a new white paper that focuses on long term care reform.
FOCUS - April 2014
Welcome to the April edition of FOCUS! We have an exciting edition this month that showcases new research publications by National Research, an upcoming regional event in Pennsylvania, plus webinars discussing Child HCAHPS and healthcare branding.
FOCUS - March 2014
Welcome to the March edition of FOCUS! This month, we are excited to recognize several clients in New England for improving the patient experience every day, plus our next webinar in the Best Practices Webinar Series is coming up in April.
FOCUS - February 2014
Welcome to the February edition of FOCUS! This month, we are excited to spotlight a few clients who are making their long term organizations a better, safer home for residents, families, and employees. Plus, don't forget to check out a new article that National Research just released discussing the shift of healthcare going from fee-for-service to a value-based model that aligns with the new reform. Lastly, be sure to read a new research brief that examines how the patient experience is related to a hospital or health system's reputation.
FOCUS - January 2014
Happy New Year and welcome to the January edition of FOCUS! This month, we kicked off the Best Practice Webinar Series on Wednesday, January 15—an educational series ideal for any healthcare professional who wants to apply actionable takeaways and solutions for issues impacting our evolving healthcare environment. Read more.