FOCUS - November 2013
Welcome to the November edition of FOCUS! We are excited to announce the nationally recognized Consumer Choice and HomeCare EliteTM winners! In addition, be sure to check out our upcoming Best Practices Webinar Series that provides actionable takeaways and solutions for impacting our evolving healthcare environment.
FOCUS - October 2013
Welcome to the October edition of FOCUS! We are excited to announce the release of several publications, including the National Research Report focused on post-acute healthcare providers; a white paper discussing the evolution of customer-centric healthcare; and a newly published research article diving into scripting and teach-back with HCAHPS.
Focus Newsletter - September 2013
Welcome to the September edition of FOCUS! We are excited to announce the 2013 Symposium award winners, plus be sure to read about changes to the Catalyst portal affecting clients.
Focus Newsletter - August 2013
Welcome to the August edition of FOCUS! We are excited to announce the 2012-2013 Excellence in Action award winners plus recognizing our clients who are making headlines in providing top-notch healthcare.
Focus Newsletter - July 2013
This issue recognizes several National Research clients for their recent accomplishments in providing high quality, patient-centered care. In addition, you’re invited to a complimentary CGCAHPS webinar and get a recap of a recent Market Insights webinar uncovering the evolving topic of brand collision.
Focus Newsletter - June 2013
This issue provides important and timely information for your hospice facility regarding CMS mandates, a complimentary webinar focusing on HHCAHPS and the patient experience, plus event registrations that will keep you well-informed and updated on the latest in healthcare trends. In addition, National Research is excited to launch a new blog that encompasses discussion on all facets of the healthcare continuum!
Focus Newsletter - May 2013
In this issue we review healthcare leaders’ role in care transitions, discuss jumpstarting your CGCAHPS program, and take a closer look the importance of staff and patient or resident relationships. You’ll also find details on all of our upcoming events.
Focus Newsletter - April 2013
Discover how our clients are improving wait times and patient satisfaction in this month’s FOCUS. This issue highlights our 2013 International Patient-Centered Care Symposium and takes a closer look at consumer perceptions of healthcare reform and discharge calls.
Focus Newsletter - March 2013
Whether you are interested in best practices that improve the patient experience or seek to gain insight on how customer-centric care experiences extend from the hospital bedside, to care transitions in post-acute, and all the way back to your board room, then National Research offers the perfect healthcare, solutions, services and events for you.
Focus Newsletter - February 2013
This issue announces the keynote presenter at the 2013 Symposium plus upcoming webinar information on our Patient Outreach products. In addition, you'll learn about the Hospice Quality Measurement Tracker tool now available for clients.
Focus Newsletter - January 2013
Welcome to the January issue of FOCUS! We hope your New Year is off to a great start! This issue features two conferences that will inspire you to help achieve your organizational goals!