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Products and Solutions

Building on the legacy of Harvey Picker’s “Eight Dimensions of Patient-Centered Care,” products and solutions from National Research Corporation extend this philosophy to include families, caregivers, senior housing residents, and other healthcare stakeholders—empowering customer-centric care across the continuum.

Patient & Family Experience
A cornerstone of healthcare research is to evaluate the care experiences of patients and families. Find out how providers benefit from cross-continuum patient and family experience measurement and improvement, along with prescriptive dashboards, educational and networking resources, and CAHPS® data submission and compliance. Learn more

Resident & Family Experience
Developed from market-leading My InnerView solutions, resident and family experience surveys measure what matters most and report where to focus quality improvement efforts that lead to more positive outcomes. Represent the true voice of long term care community residents and families with the most insightful quality measurement solutions and satisfaction surveys in the post-acute continuum of care. Learn more

Employee Engagement
The loyalty of your workforce is directly related to quality and outcomes. Survey your workforce to quickly and easily focus on improvement efforts that can increase quality of care, reduce staff turnover, and enhance the likelihood that your healthcare customers will recommend your services. Learn more

Physician Engagement
Data suggests that highly engaged physicians increase positive patient experiences and clinical outcomes. Gain insight into the satisfaction of physicians who work with your organization. Physician engagement surveys provide an effective and independent assessment of the primary predictors of engagement. Learn more

CAHPS
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) program is a standardized survey system mandated by the Centers of Medicare and Medicaid Services (CMS) to examine patient experiences and improve quality of care. National Research Corporation is the largest patient satisfaction measurement firm in the U.S. (source: Modern Healthcare). Learn more

Market Insights
Consumer perceptions lead to market realities. Master your market by understanding consumer opinions and behaviors. Backed by the largest online healthcare consumer survey in the U.S., take advantage of syndicated comparative market research, in-depth analytical tools, and a suite of personalized solutions to streamline your marketing efforts, analyze your target audience, and measure the impact of your strategy and spend. Learn more

Healthcare Analytics
Turn your raw healthcare data into actionable business intelligence. Using proven methodologies, National Research helps healthcare organizations analyze public and private databases and interpret information that reveals the facts and trends behind the numbers. Learn more

Health Risk Assessments
Discover why this solution sets the standard for payer and provider health risk assessments. Clients effectively stratify and manage care for those who are most at-risk, engage members and patients, improve outcomes, manage chronic conditions and preventive care needs, implement wellness programs, and increase satisfaction. Learn more

Integrated Solutions
National Research combines popular products into integrated solutions to provide affordable, comprehensive improvement suites that empower customer-centric healthcare across the continuum for patients, families, residents, employees, physicians, and other stakeholders.
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The Institutes
Membership grants access to trusted, independent information and resources for hospitals and health system board members, healthcare executives, and physician leaders in support of efforts to lead and govern your organizations. Learn more


Improvement Starts Here
For more information or to schedule a free demonstration, call 800.388.4264, write to us, or join our email list to get invites to free educational webinars and more.