Published in Advance for Nurses, October 7, 2013
A new approach to optimizing scripting and teach-back with HCAHPS is discussed in an in-depth article.
Clients receive distinguished Path to Excellence and Innovative Best Practice awards at the 19th Annual International Patient-Centered Care Symposium in Baltimore
7th Annual Excellence in Action award recognizes long term care and senior living organizations for outstanding resident and employee satisfaction
National awards highlight the top 10 percent of skilled nursing, assisted living, and independent living organizations that scored “excellent” when asked about recommending a facility for care (residents and families) or as a place to work (employees).
The Governance Institute, together with The Thomas Jefferson University School of Population Health, provides a professional development training program in quality for healthcare executives and board members.
The American Health Care Association (AHCA) today announced Vivian Tellis-Nayak, PhD, and Mary Tellis-Nayak, RN, MSN, MPH, the 2013 recipients of the Mary K. Ousley Champion of Quality award.
A Market Insights survey of 21,202 responses last December revealed insights about healthcare reform to better understand consumer perceptions.
NRC/OCS clients outperform national norms in all 5 publicly reported measures.
The Joint Commission's Top Performers on Key Quality Measures™ program recognizes accredited hospitals
National Research Corporation is proud to recognize several of our clients for being among the 2012 Top Performers on Key Quality Measures™.
Gathering and using effective resident and family feedback can go far in improving quality of care and services. And as experts note, the methods and frequency of surveys are factors nearly as important as the results themselves.