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20th Annual NRC Picker Patient-Centered Care Symposium highlights how rapid healthcare changes impact staff engagement and influence the patient experience through inspiring, action-oriented topics

Special anniversary event takes place September 7-9 in San Diego. Keynote speakers to discuss topics related to happiness and staff engagement. Providers and professionals to share best practices around patient experience improvement, care coordination, and organizational financial health.


The Future of Long-Term Care and the Aging Network

Our long-term-care (LTC) system should be an asset in our efforts to build strong local and regional communities for everyone, regardless of age or disability. To achieve this goal, we need to have a serious national conversation and debate about LTC policy. Such debate should include a careful review of the role and history of the aging network in the development of community-based LTC services and supports.


National Research Corporation and Custom Learning Systems Announce Educational Partnership to Transform Resident Healthcare Experiences of Long Term Care Centers and Senior Living Communities

The partnership between My InnerView by National Research and Custom Learning Systems provides long term care and senior living workforce and leadership with transformative resident experience training.


U.S. News Announces Best Hospitals 2014-15

U.S. News and World Report sifted through data for nearly 5,000 hospitals and results from surveys of more than 9,500 physicians to rank the best centers in 16 adult specialties from cancer to urology.


Chicago Hospital Experiences Extraordinary Turnaround in Less Than a Year

In spite of the many challenges that Egan has confronted in his first year at Roseland, he is passionate about the organization and the people of the community.


The Great Pay Debate: Should Nonprofit Hospital Board Members Receive Compensation?

What's the difference between a nonprofit hospital board member and a nonprofit hospital board member who gets paid? 


Case Study: The Transformation of Scripps Health

The Governance Institute announces its first multimedia case study on organizational leadership and transformation, showcasing lessons learned from Scripps Health.


National Research Clients Patients Would Definitely Recommend

National Research would like to commend our client hospitals with 91 percent or more of patients reporting “yes, they would definitely recommend this hospital” in the HCAHPS Survey.


Alabama Nursing Homes Exceed National Satisfaction Rates, Report Says

Nursing home residents, families favor their long term care providers and overall care.


The Governance Institute Releases 2014 Signature Publication: Healthcare Accountability Across the Continuum

The Governance Institute releases 2014 Signature Publication in partnership with the Institute for Healthcare Improvement (IHI) on new healthcare governance accountability for care provided across the continuum.