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About National Research

For 35 years, National Research has helped over 50,000 hospitals, health systems, and other acute and post-acute healthcare providers align, grow, retain, and engage their patient populations. We are uniquely positioned to help our clients deliver consistent and exceptional experiences in today's evolving and increasingly consumer-driven healthcare economy.

How do we do it?

  • We make it possible for our partners get to know their consumers before they step through their doors.

  • We help align their boards to effectively govern and meet the needs of their communities.

  • We enable them to deliver an individualized experience that delights by measuring what matters most to their customers—a philosophy based on The Picker Institute’s Eight Dimensions of Patient-Centered Care.

  • And we help them embrace transparency and share those experiences to inform better consumer decision-making.

We empower customer-centric health.

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